Shipping Policy

Effective Date: 1/10/2024

At Antique Herbs, your privacy is our priority. We are committed to protecting your personal information and ensuring a secure shopping experience. This policy outlines how we collect, use, and safeguard your data when you visit or make a purchase through our website.

Information We Collect

We may collect the following information:

  • Personal Details: Name, address, phone number, email.
  • Order Information: Product selections, payment details (processed securely via third-party services).
  • Technical Data: IP address, browser type, device details, and user behavior (via cookies).

How We Use Your Information

We use your data to:

  • Process and deliver your order safely.
  • Communicate updates (order confirmation, shipping status).
  • Improve our website and customer service.
  • Send you relevant promotions or offers (optional, with your consent).

Product Privacy & Discreet Delivery

We understand the importance of privacy, especially when purchasing personal or sensitive items. That’s why:

  • Your product is packaged discreetly, with no visible branding or product names on the parcel.
  • Only you will know what’s inside — no one else, including delivery personnel, will have any knowledge of the contents.
  • We never disclose product details on packaging or invoices visible outside the box.
  • Your privacy remains fully protected throughout the process.